Contact

Get in Touch — We Respond Fast

Call, email, or visit us on Kenyatta Street. We aim to reply to every message within a few hours during business hours.

The welcoming Sparksnova reception counter in Kitale

How to Reach Sparksnova

You can reach us by phone at +254 722 345 678 during business hours (Monday to Friday, 8 a.m. to 6 p.m.; Saturday, 9 a.m. to 2 p.m.). Email us at hello@sparksnova.site and we'll get back to you within one working day. If you prefer to come in person, find us at Kenyatta Street, Kitale 30200 — we're open during the hours above and welcome walk-ins when we're not with another appointment. For appointment bookings specifically, phone or email is fastest.

Before You Write — Common Questions Answered

These are the enquiries we get most often.

Can I Book Same-day?

Yes, subject to availability. Call us before 10 a.m. for the best chance of a same-day slot. We'll confirm within 30 minutes whether we can fit you in.

Do You Do Home Visits?

For certain service tasks, yes — within Kitale town and close surroundings. Travel time outside the town centre may be factored into the quote. Ask when you call.

What if No One Picks Up?

Leave a voicemail or send an email. We check both regularly throughout the day and will return your call or reply within two hours during business hours.

Send Us a Message

Fill in the form below and we'll get back to you — usually the same day.

“I emailed on a Monday morning expecting to hear back the following day. They replied in under two hours with all the information I needed. That kind of response time is something you notice when you've dealt with slower businesses in town.”

— Silas Cheruiyot, Kitale